Defects/Snag List

What is a defect or snag?

A defect or snag refers to an issue or problem that arises during the construction process or after the completion of a project. It represents a deviation from the expected or desired quality, functionality, or appearance of a building or structure. Defects or snags can occur in various aspects of construction, including materials, workmanship, design, or installation.

When should I submit a defect or snag?

As a general guideline, it is best to submit a defect or snag report as soon as you become aware of the issue. Promptly reporting and documenting defects or snags is crucial to ensure they are addressed in a timely manner and do not escalate into more significant problems. 

Why is it called defect or snag list?

What is called the Defects tool in the online version of Procore is sometimes called the Snag List in the mobile version. The Defects List and the Snag List are the same thing.

You can create new Defects/Snags by selecting the Snag List tool in the Procore app and selecting the +. However, if you are creating new Defects/Snags as you are walking around site, the following is the easiest way to do so in order to ensure correct and accurate information is being entered.

1. In the main tools page of the app select the drawings tool.

1. Find the general floor plan for the area of site you are in e.g. A101 Level 1 Floor Plan

• Find where the location of the defect in the drawing and pinch to zoom in on it.

• At the bottom of the taskbar on the right of the screen select Pin
  • Then select Snag.
  • Select the place on the drawing where the Defect/Snag is located. This will bring up the Defect/Snag creation page.

2.  In the Defect/Snag creation page, select + Create Snag Without a Template

• In the next page you will enter the details of the Defect/Snag. Items marked with a * are compulsory, the rest of the items are optional.

• Select the Camera button to take photos of the Defect/Snag.

• Select the Attachments button to link items from other tools e.g. an RFI, any Correspondence, an Incident etc.

• When all details are entered, select Save & Finish.

3. This will create the Defect/Snag as a draft.

• When you have finished your walkthrough and added all the required Defects/Snags you will need to select the Defects List/Snag List from the main tools page.

• Here you will see your newly created Defect/Snag items listed as Initiated. There will also be a yellow alert bar at the top of the page asking you to send the items to their Assignees.

4. Select each item and review the information entered and add details where necessary and then select Send in the Action Required bar.

5. If you are confident that you have already entered enough information you can select Review from the main Defect/Snag list page.

• From here you can select the items you want to issue and tap Send Items in the bottom right corner of the page.